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AGENDA

Click on the session title for additional information (additional information and presenters will be added as they are confirmed).

NOTE: SESSIONS ARE SUBJECT TO CHANGE.


Sunday, January 12, 2025


Monday, January 13, 2025

Breakout Session 1
Breakout Session 2
Breakout Session 3
Breakout Session 4
Breakout Session 5
Breakout Session 6
Breakout Session 7
Breakout Session 8
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Reframing Student Engagement and Resource Decision-Making: Lessons Learned from Cal Poly's ASI Needs and Feasibility Study
Tidepool 3
Transforming Procurement Processes with Generative AI
Tidepool 2
Telling the Story of Innovations in Campus Dining
Driftwood 2
Innovate Leave: A New Era in Employee Absence Management
Seaglass
Enterprise Approach to Vendor Management and PCI Compliance
Tidepool 5
Advocacy Makes a Difference
Tidepool 1
Post Award Crisis Management
Tidepool 4
Navigating the Shadows! Unveiling the Dark Web's Risks and Secrets
Driftwood 1
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Words Matter: The Unintended Outcome of Verbal Mis-Steps
Tidepool 3
Meeting Financial Challenges and Creating Opportunities
Tidepool 2
Campus-Wide Access Programs: How to Impact Store Innovation and Student Success
Driftwood 2
Legal Trends Shaping HR: What You Need to Know
Seaglass
Information Technology: Security and Audit Update
Tidepool 5
Public Record Requests for CSU Auxiliaries
Tidepool 1
Learning to Innovate - Auxiliary's Journey to Systems Improvement
Tidepool 4
48 Hour Rule…Losses Do Not Get Better With Time!
Driftwood 1
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
The Magic of Storytelling: From Castle to a Corporation
Tidepool 3
Ahead of the Curve: Future Trends in Finance and Accounting for Higher Education
Tidepool 2
Today's College Campus Facilities and Their Value to the Franchise
Driftwood 2
Leadership Innovation and Legal Compliance: A Roadmap for HR Success
Seaglass
Artificial Intelligence: What Is It, How It Works, and Why It's Transforming Industries
Tidepool 5
Property Services Roundtable
Tidepool 1
Animal and Human Research - Oversight and Implications
Tidepool 4
From Awareness to Action: Implementing Workplace Violence Prevention
Driftwood 1
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom
Breakout Session 1
Breakout Session 2
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Reframing Student Engagement and Resource Decision-Making: Lessons Learned from Cal Poly's ASI Needs and Feasibility Study
Tidepool 3
Transforming Procurement Processes with Generative AI
Tidepool 2
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Words Matter: The Unintended Outcome of Verbal Mis-Steps
Tidepool 3
Meeting Financial Challenges and Creating Opportunities
Tidepool 2
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
The Magic of Storytelling: From Castle to a Corporation
Tidepool 3
Ahead of the Curve: Future Trends in Finance and Accounting for Higher Education
Tidepool 2
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 3
Breakout Session 4
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Telling the Story of Innovations in Campus Dining
Driftwood 2
Innovate Leave: A New Era in Employee Absence Management
Seaglass
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Campus-Wide Access Programs: How to Impact Store Innovation and Student Success
Driftwood 2
Legal Trends Shaping HR: What You Need to Know
Seaglass
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Today's College Campus Facilities and Their Value to the Franchise
Driftwood 2
Leadership Innovation and Legal Compliance: A Roadmap for HR Success
Seaglass
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 5
Breakout Session 6
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Enterprise Approach to Vendor Management and PCI Compliance
Tidepool 5
Advocacy Makes a Difference
Tidepool 1
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Information Technology: Security and Audit Update
Tidepool 5
Public Record Requests for CSU Auxiliaries
Tidepool 1
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Artificial Intelligence: What Is It, How It Works, and Why It's Transforming Industries
Tidepool 5
Property Services Roundtable
Tidepool 1
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 7
Breakout Session 8
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Post Award Crisis Management
Tidepool 4
Navigating the Shadows! Unveiling the Dark Web's Risks and Secrets
Driftwood 1
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Learning to Innovate - Auxiliary's Journey to Systems Improvement
Tidepool 4
48 Hour Rule…Losses Do Not Get Better With Time!
Driftwood 1
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Animal and Human Research - Oversight and Implications
Tidepool 4
From Awareness to Action: Implementing Workplace Violence Prevention
Driftwood 1
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 1
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Reframing Student Engagement and Resource Decision-Making: Lessons Learned from Cal Poly's ASI Needs and Feasibility Study
Tidepool 3
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Words Matter: The Unintended Outcome of Verbal Mis-Steps
Tidepool 3
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
The Magic of Storytelling: From Castle to a Corporation
Tidepool 3
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 2
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Transforming Procurement Processes with Generative AI
Tidepool 2
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Meeting Financial Challenges and Creating Opportunities
Tidepool 2
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Ahead of the Curve: Future Trends in Finance and Accounting for Higher Education
Tidepool 2
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 3
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Telling the Story of Innovations in Campus Dining
Driftwood 2
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Campus-Wide Access Programs: How to Impact Store Innovation and Student Success
Driftwood 2
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Today's College Campus Facilities and Their Value to the Franchise
Driftwood 2
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 4
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Innovate Leave: A New Era in Employee Absence Management
Seaglass
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Legal Trends Shaping HR: What You Need to Know
Seaglass
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Leadership Innovation and Legal Compliance: A Roadmap for HR Success
Seaglass
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 5
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Enterprise Approach to Vendor Management and PCI Compliance
Tidepool 5
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Information Technology: Security and Audit Update
Tidepool 5
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Artificial Intelligence: What Is It, How It Works, and Why It's Transforming Industries
Tidepool 5
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 6
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Advocacy Makes a Difference
Tidepool 1
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Public Record Requests for CSU Auxiliaries
Tidepool 1
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Property Services Roundtable
Tidepool 1
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 7
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Post Award Crisis Management
Tidepool 4
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
Learning to Innovate - Auxiliary's Journey to Systems Improvement
Tidepool 4
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
Animal and Human Research - Oversight and Implications
Tidepool 4
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom

Breakout Session 8
WELCOME TO DAY 2 OF THE 2025 AOA ANNUAL CONFERENCE
7:30 AM - 8:45 AM Monday General Buffet Breakfast - Sponsored by Sedgwick CMS
Pacific Jewel Foyer
8:00 AM - 5:00 PM Conference Registration Open For Membership and Business Partners - Monday
Seascape Foyer
9:00 AM - 10:15 AM Opening General Session - Dr. Sunnie Giles, PhD, Quantum Leadership Group
Pacific Jewel Ballroom
10:30 AM - 12:00 PM Business Partner Expo Open - and Dr. Sunnie Giles Book Distribution
Coral And Coral Foyer
10:45 AM - 11:30 AM Refreshment Break - Business Partner Spotlight
Coral And Coral Foyer
Concurrent Block #1 Monday Morning
11:00 AM - 12:00 PM
Navigating the Shadows! Unveiling the Dark Web's Risks and Secrets
Driftwood 1
12:00 PM - 1:15 PM Monday Business Partner Luncheon & Business Partner Gift Give-Away - Sponsored by Chartwells
Pacific Jewel Ballroom
Concurrent Block #2 Monday Afternoon
1:30 PM - 2:30 PM
48 Hour Rule…Losses Do Not Get Better With Time!
Driftwood 1
2:30 PM - 4:00 PM Business Partner Expo Open
Coral Ballroom and Coral Foyer
3:00 PM - 3:30 PM Refreshment Break - Sponsored by Pfm Asset Management & US Bank
Coral and Coral Foyer
Concurrent Block #3 Monday Afternoon
4:00 PM - 5:00 PM
From Awareness to Action: Implementing Workplace Violence Prevention
Driftwood 1
5:15 PM - 6:00 PM AOA Annual Business Meeting
Seaglass
6:30 PM - 7:30 PM Pre Banquet Reception - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Foyer
7:30 PM - 9:30 PM AOA Annual Banquet And Awards Program - Sponsored by Alliant Insurance and CSURMA/AORMA
Pacific Jewel Ballroom
9:00 PM - 9:30 PM AOA Annual Banquet Keynote Address - CSU Chancellor, Dr. Mildred Garcia
Pacific Jewel Ballroom


Tuesday, January 14, 2025











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